Every month The Passage holds a collection at Victoria mainline station and various tube stations throughout London. Our station collectors play an important role in spreading the word about what we do, as well as raising funds to support our work.
As a station collector, your role will involve supporting us at our collections which are held on either Tuesdays or Thursdays, between 7 AM and 10 PM. Our primary collection site will be Victoria Mainline Station, where you will have a recurring monthly slot, though you may also collect at various tube stations across London during the same hours.
Your responsibilities will include engaging with the public on the station concourses, collecting both cash and contactless donations. You will also distribute leaflets to raise awareness about our work and represent The Passage in the community, acting as a visible ambassador for our cause.
It is our mission to prevent and end homelessness in London, acting with compassion and urgency. Volunteers are essential to The Passage and our success. Our team of volunteers add tremendous value to our services, from serving food and driving, to providing complementary therapies and facilitating English conversation classes. By joining us and offering your time to support us, you help us continue to bring these vital services to those in need.
You will receive full support from the volunteer supervisor and coordinator throughout your time with us.
Volunteers are essential to The Passage and our success. Our team of volunteers add tremendous value to our services, from serving food and driving to providing complementary therapies and facilitating English conversation classes.
All volunteers benefit from:
- Induction and training including introduction to homelessness, personal & professional boundaries and equality, diversity & inclusion
- Learning more about homelessness and the challenges faced by people using our services
- Flexibility of shift times and a wide variety of roles
- Travel expenses reimbursed
Desired qualities
- Aged 18 or over – essential
- Ability to stand for the duration of your shift – essential
- Reliability and willingness to commit to regular shifts – essential
- Access to email and a computer to book yourself onto shifts – essential
- Confident in dealing with the general public
- Passionate about alleviating homelessness
- Patience and ability to engage with others
- Ability to demonstrate an inclusive and non-judgmental attitude
- Ability to uphold and respect The Passage policies and procedures
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