As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre.
As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment.
It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path.
You'll gain a lot of experience with delaing with patient enquiries, how to problem-solve and gain confidence through communicating.
If volunteering on site you'll be able to get experience of a hospital setting.
We are looking for patient, calm and empathetic volunteers who are willing to support our patients.
Similar Opportunities
St Joseph’s Hospice relies on the generosity and support of our local community. We need to raise around £7 million a year to keep the Hospice running and source income through a number of channels.
Clinic Support Workers work in our Stratford clinic, they support people to access healthcare services and act as advocates. They liaise with NHS service providers to link the service users to the care they need. Comitment: 2shifts per month-6months
In this role, you will support people to access healthcare and overcome barriers, providing much-needed practical support. Commitment: 2 half shifts (morning OR afternoon) per week for 3 months
