As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre.
As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment.
It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path.
You'll gain a lot of experience with delaing with patient enquiries, how to problem-solve and gain confidence through communicating.
If volunteering on site you'll be able to get experience of a hospital setting.
We are looking for patient, calm and empathetic volunteers who are willing to support our patients.
Similar Opportunities
In this role, you will support people to access healthcare and overcome barriers, providing much-needed practical support. Your time will be split working in our Stratford (East London) Clinic and on our remote Advice Line and Casework.
Do you love art? Are you passionate about breaking down barriers to accessing arts & culture for families? Mini Art Explorers is looking for volunteers to deliver fun creative activities to children and families in Libraries.
