Provide details about the organisation and the facilities at Kensington Palace
Encourage visitors to engage with the stories of Kensington Palace
Be aware of and promote the exhibition and visitor offer within Kensington Palace
Assist visitors taking the accessible route around the Palace and help them use the lifts
Support the charitable needs of the organisation by providing information and upselling Membership
Have an understanding about the layout of the palace and location of facilities
Have an awareness of emergency procedures, e.g. how to call a first aider, evacuation procedures, fire exits and to assist the Operations team as appropriate
You'll get to volunteer alongside an incredibly supportive team who are very passionate about history.
We also offer a range of benefits:
Free individual entrance to all HRP sites and a discount in our shops.
50% discount on food and drink in our cafes.
Travel expenses reimbursed (including mileage for cars).
Volunteer parties, events, and trips to visit other heritage and cultural organisations.
Volunteering with us gives you the opportunity to grow as an individual, as well as the following:
Discover more about our palaces and take a look behind the scenes.
Learn what goes into running a palace and welcoming visitors to it
Develop your interpersonal skills by engaging with visitors from all over the world.
Gain experience and make connections in the heritage industry
Whatever your interests, volunteering can expand your horizons, open up new possibilities and uncover hidden interests and talents.
We are not looking for much; just that you are passionate about historic spaces, you enjoy interacting with people, and you want to learn more about the heritage sector.
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