Welcome and Engagement Host

Do you enjoy being in a customer facing environment, engaging with families
and being part of a team?

What You'll Do: 

We are looking for volunteers with commitment, enthusiasm and a passion for museum collections to support our excellent Visitor Experience team during a busy holiday period. Our volunteers offer a warm welcome to visitors on arrival, assisting with the admissions process and providing visitors with any information they need for their visit. Supervising our collection provides an opportunity to engage with our visitors whilst learning about the history of London Transport.

 

What the role entails:

As a volunteer welcome host supporting the Visitor Experience team:

• Working directly with Museum staff to deliver professional and friendly customer service

• Patrolling the galleries, providing assistance, information, way-finding to visitors & engaging with them, whilst queueing for interactives

• Handing out leaflets/promotional information related to the Museum

• Welcoming visitors and being a point of information at the Museum entrance

• Supporting staff in the Museum cloakroom

• Wishing the visitors farewell near the exit of the museum, and asking for feedback

Why You'll Love It: 

What you get in return:

• New skills and greater confidence

• Experience in engaging with different audience groups in a museum setting

• Help with your future career prospects

• Being part of a great volunteer team improving the experience for our visitors

• Reimbursed travel and meal expenses up to set daily amounts as stated in the Expenses policy

• A weekly London Transport Museum volunteer newsletter

• There will be opportunities to continue volunteering in the future and to get involved with other aspects of Museum life

What You'll Learn: 

What training and support we offer:

• Training in welcoming visitors, ticketing offers and collection supervision

• Buddying with an experienced volunteer on your first day

• The Opportunity to receive accredited Customer Service training

• Opportunities to up-skill in the future

What We're Looking For: 

Who we are looking for:

• Good communication skills

• Friendly, enthusiastic and approachable

• Ability to interact with people from different ages and backgrounds

• An interest in London and its history

Summary
Volunteering
Volunteer
Arts
City of Westminster
Location of opportunity: 
London Transport Museum
6 Weeks Minimum
5 Hours / Week
Skills you will develop: 
Teamwork
Relevant interests: 
Museums, Libraries and Institutions
Requirements: 
In-Person Interview

Similar Opportunities

 
Reading Volunteer for the Orwell Youth Prize
The Orwell Foundation
Min. 0 Weeks Minimum weeks
Reading Volunteer for the Orwell Youth Prize
Volunteering
Volunteer
Arts, Widening participation

Volunteer with the Orwell Youth Prize! The Orwell Youth Prize is an annual writing Prize for young people in secondary school years 7-13, using the writing of George Orwell to encourage entrants to think and write about the world they live in.

 
Gaming Activities Coordinator
Esports Youth Club
Min. 0 Weeks Minimum weeks
Gaming Activities Coordinator
Volunteering
Volunteer
Sports, Young People

 
Community Volunteer
Get Rid of and Donate CIC
Min. 12 Weeks Minimum weeks
Community Volunteer
Volunteering
Assistant
Families, Homelessness, Mental Health, Poverty, Social Care

Get Rid of and Donate CIC, is a local environmental focus community project, that works to support vulnerable people and families in need. GROAD collects donations from the community at our community hubs redistributing reducing waste to landfill.

Related Articles

King's Volunteering
Volunteering over the years: From 'toys for...
Sean Tillman, Student Experience Officer at the IoPPN, shares his favourite volunteering moments.
King's Volunteering
Volunteering for the environment
Become a workshop facilitator, help to plan for Galapagos Day 2022, or help make local green spaces more colourful.
King's Volunteering
Three ways staff have used their Service Time...
Spend up to three days per year volunteering for a cause important to you