This is not your average admin-based office role. Our Outreach Volunteers will be significant in supporting the growth and development of our volunteering base by promoting KEEN London’s services and helping us with specific projects.
- Responding to enquiries and updating information that KEEN advertises on external CRM platforms eg Simply Connect.
- Representing KEEN London at external volunteer fayres and recruitment events across London alongside the Volunteer Manager.
- Creating engaging content for the monthly volunteers’ newsletter: KEEN Mail.
- Helping to run the KEEN To Talk volunteer forum.
- Researching and creating resources for the KEEN London Volunteer Portal.
- Assisting with the coordination of a termly social event aimed at volunteers across KEEN London’s services.
KEEN London would not be what it is without the volunteers who support our work, and we want to ensure that all our volunteers gain just as much from their volunteering journey as they put into the charity. To that end:
- We will provide job/character references to volunteers after a reasonable period of volunteering with us.
- We will give you opportunities to access other roles within the charity to help you broaden your skills.
- We have a budget set aside to cover volunteer expenses (see Volunteer Agreement below)
- We will provide you with ongoing feedback and support to enable you to reach your full potential at KEEN, you will receive an induction and handbook prior to starting your role and you will receive access to a virtual training portal with additional resources.
- We will organise fun social events where you can meet other volunteers.
Successful applicants will receive a full Induction and have access to our Volunteer Portal where you can supplement your knowledge of the charity sector.
The following skills would be of benefit to the role:
- Good use of IT
- ability to manage spreadsheets and CRM systems
- strong timekeeping and punctuality
- creativity
- problem solving
- event management
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