Student Placement Volunteer

In this role, you will support people to access healthcare and overcome barriers, providing much-needed practical support. Your time will be split working in our Stratford (East London) Clinic and on our remote Advice Line and Casework.

What You'll Do: 

• You will be the first point of contact for people using our service in a health promotion setting.

• Listening to peoples’ needs and identifying other support services.

• Helping with GP registration and administration needs & advocating on people’s behalf to NHS services.

• Taking on in depth and complex casework where people seeking support face significant barriers to accessing healthcare.

• Completing data collection forms with people engaging with our services.

• Responding to queries on our advice line.

Why You'll Love It: 

You will become part of our committed, enthusiastic and impactful team. Volunteering with us is a great way to give something back to the community, meet new people, learn new skills and strengthen your CV. And, what’s more, we can give you a great reference for future employers.

Our volunteers come from all walks of life. If you are welcoming, passionate about upholding rights to healthcare, enjoy challenges and working in a team, then consider joining us! 

What We're Looking For: 

If you are friendly, empathetic, a good listener and passionate about upholding the right to healthcare, this role could be a great fit for you! Student Placement volunteers are the main point of contact for patients who call our advice line and visit our East London Clinic. 

You will need: 

• Able to commit to 25 days’ volunteering spread over 5, 6 or 8 weeks.

• The desire to help people in vulnerable situations.

• Knowledge of the UK healthcare system.

• Non-judgmental attitude towards people from diverse backgrounds.

• Good social and communication skills.

• Fluency in English.

• Confident telephone manners.

• Computer literacy (Microsoft, Google and Outlook) and ability to work across multiple platforms/documents.

• Fluency in other languages/confidence working with interpreting services are desirable but not essential.

Human Rights
Location of opportunity: 
Hybrid - Home & Doctors of the World Stratford (East London) Clinic (usually once per week)
5 Weeks Minimum
Skills you will develop: 
Active listening
Problem Solving
Cultural Awareness
CV / Resume
DBS check
Over 18 years old

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