Kitchen Support Volunteer - Passage House
Kitchen Support Volunteers will help either chef with all aspects of food preparation, washing up and helping to maintain the kitchen as a hygienic and safe food preparation area. You may be serving hot food to clients.
Passage House is a rapid-response facility. The 37 bed project provides high-quality support to new rough sleepers aged 18 or over who have no local connection to Westminster.
We provide a safe and welcoming place to stay for the short-term whilst we work with each individual to find a route off the street. In addition to finding sustainable accommodation, we provide catering, support around mental and physical health, drug and alcohol misuse, life skills, volunteering and employment opportunities, and well-being activities, such as art, mindfulness and acupuncture.
We have two chefs, one for weekday and one for the weekend who prepare a hot evening meal and breakfast bags for the following morning. The evening meal is served between 5.15 – 6.45pm and the volunteer shift time is 4.30 – 6.30pm. Volunteers choose their shifts via an online rota so you can choose shifts that work for you.
It is our mission to prevent and end homelessness in London, acting with compassion and urgency. Volunteers are essential to The Passage and our success. Our team of volunteers add tremendous value to our services, from serving food and driving, to providing complementary therapies and facilitating English conversation classes. By joining us and offering your time to support us, you help us continue to bring these vital services to those in need.
You will receive full support from the volunteer supervisor and coordinator throughout your time with us.
As a volunteer you will benefit from:
- Training in Level One Food Safety and Hygiene
- First day kitchen induction
- Supervision by Chef
- Induction and training including introduction to homelessness, personal & professional boundaries and equality, diversity & inclusion
- Learning more about homelessness and the challenges faced by people using our services
- Flexibility of shift times and a wide variety of roles
- Travel expenses reimbursed
- Aged 18 or over – essential
- Able to lift and carry large service dishes
- Ability to lift dishwasher trays in and out of the machine
- Commitment and understanding of the importance of providing a reliable service and following our absence reporting procedure
- Ability to work within required Health and Safety and Food Hygiene procedures
- Wear personal protective equipment
- Willing to undertake a Basic Food Hygiene course
- Adaptable, ability to do what needs need doing and switch between duties
- A positive and cheery approach to customer service and able demonstrate an inclusive and non-judgemental attitude towards clients, volunteers and staff
