Community TechAid
Our mission is to enable sustainable access to technology and skills needed to ensure digital inclusion for all.

Our goal is to provide our community with the three fundamentals of digital inclusion: access to technology, connectivity and the knowledge and skills to access the online world.


We gather donated laptops, tablets and smartphones, wipe the data and refurbish them, and return them to use by giving them to those in need. We partner with local organisations to identify those in need, through a referral system.


To date we have worked with over 180 organisations ranging from schools, refugee groups, food banks and shelters to mental health support services and organisations supporting older adults, those with disabilities and young carers. 


As well as working to tackle digital inclusion, we champion the right to repair and promote recycling of technology. By working with donated equipment, we help to divert e-waste from landfill, creating a sustainable solution to the digital divide.


The digital divide is the gap between those who can make full use of all the digital and online world has to offer whenever and wherever they choose, and those who do not. Digital inclusion is not just about access to a device or an internet connection, it is having the skills, equipment and space to fully engage and benefit from the online world.


90% of our recipients report that their device has had a significantly positive impact on their lives. Resulting in:

  • Improved mental health and wellbeing
  • Increased education opportunities
  • Greater access to vital services, including healthcare 


99% of the local communities and organisations that we work believe that our services have significantly improved their client's wellbeing.


Our Pledge to the Planet - From the start we have pledged to refurbish or recycle 100% of donations that we receive. We strongly believe in the right to repair and empower our communities to recycle their e-waste reducing its impact on the environment.

Equitable We believe in equity rather than equality. We recognise that everyone has different circumstances and needs, and we set out to provide the means to achieve equal outcomes.
Sustainable Environmental sustainability is central to everything we do. We strive to reuse and recycle as much as possible, and to use sustainably sourced materials wherever we can.
Open We approach others through active engagement, and with kindness. We are open in our practices and transparent about our work.
Collaborative We value collective decision-making and collaborative working practices. All of the communities we engage with help to shape and influence the way we work.
Ambitious We are ambitious, always looking ahead to see how we can improve and grow our impact within the community
2021 Closing the Digital Divide Levelling Up Award