OUR VALUES:
Leadership
We strive to be a centre of excellence for the Armenian community and we will work tirelessly for it by focusing on our mission, motivating our employees, serving our constituencies and maintaining morale. We will ensure that our behaviours embody the spirit of the organisation.
Inclusivity
We welcome all Armenians and anyone interested in our community and heritage. We respect and promote diversity within the Armenian community and within our organisation. Those seeking support will find a safe and confidential space at our Centre.
Accountability
We are accountable to our members and beneficiaries. We will work collaboratively and transparently with other organisations and individuals to achieve mutually beneficial partnerships. We will use our resources efficiently and effectively because we recognise ourselves as custodians for the future of the organisation.
Collaboration
We will provide opportunities for our members and service users to contribute to planning and delivering services. We will add value for our donors by seeking out creative and responsible partnerships.
Learning
For the last 30 years, we have built our community up, sustained our culture and enriched Armenian lives in London. We recognize that to continue to make this kind of impact, we must be forward thinking and open to change. We will learn from the things we do well and the things that could be done better and encourage new ideas, while recognising the hard work it has taken to create this resource for our community.
OUR AWARDS:
Advice Quality Standard is the quality mark for organisations that provide advice to the public on social welfare issues. Organisations that hold the standard have demonstrated that they are easily accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.
OISC allows CAIA to provide legal advice and services relating to a person’s immigration status, the Office of the Immigration Services Commissioner require us to be regulated by the OISC or another legal services regulator. There are 3 levels and we are authorised to Level 1.
The London Youth Quality Mark is the only quality assurance scheme for Youth Organisations.
Ofsted is the Office for Standards in Education, Children’s Services and Skills, which inspects and regulates services that care for children and young people, and services providing education and skills for learners of all ages.
Living Wage Employer- We are a Living Wage Employer.
