Waterloo Community Counselling
Our vision is for life-changing talking therapy for all. We want London to be a city where emotional distress and psychological suffering aren’t ignored; where every individual can access high-quality talking therapy equitably, when they need it, experiencing real relief and support. Our mission is to deliver life changing counselling and mental health support for Londoners that is affordable and accessible. We aim to remove the barriers to accessing high-quality counselling by delivering services that are open to all regardless of income or immigration status, and are uniquely responsive to individual differences (language, culture, race, religion, sex, gender identity, sexual orientation, and ability).
ABOUT US: 

Waterloo Community Counselling (WCC)’s mission is to deliver life-changing counselling and mental health support for Londoners that is affordable and accessible to all. WCC began in the 1980s as part of a community mental health project and in 1995 we became one of only a handful of London-wide services to offer long-term therapy at reduced fees. We are committed to supporting adults from diverse backgrounds who have experienced loss, abuse and trauma, as well as the most marginalised migrants, refugees and asylum seekers who receive support at no cost. Another objective is to ensure our services are provided to the highest professional standards. All our counsellors are either BACP or UKCP accredited, qualified by an accredited training provider, or are trainees working towards their qualification, and we provide regular supervision with a senior clinician to support their clinical understanding and work.

WHY OUR WORK MATTERS: 

The UK is facing a mental health crisis following the COVID-19 pandemic, with one third of adults experiencing deterioration in their mental health over the past two years. Those facing the most significant disadvantages in life continue to face the greatest risks to their mental health. Investment in counselling and psychotherapy is needed more than ever to tackle these issues, as well as improve access to culturally sensitive and trauma informed psychological therapy for refugees and asylum seekers. Now more than ever, the work of Waterloo Community Counselling is crucial. 

OUR VALUES: 
Compassion – we bring empathy and understanding to our work with clients from all backgrounds
Respect – we foster a positive and empowering culture across WCC, treating people with respect and understanding
Diversity – we pride ourselves on recruiting counsellors who are representative of the diversity of the population
Inclusion – we strive to be wide reaching and welcoming, tailoring our services to individual differences and removing the barriers and stigma that prevent people from accessing psychotherapy, counselling, and statutory mental health services
Community – we work in partnership with local and city-wide organisations to reach disadvantaged and marginalised groups that wouldn’t normally be able to access the therapeutic services we provide and maintain a network of services to further support our service users
Quality – we deliver safe, clinically effective therapeutic services with a good client experience
THINGS WE ARE PROUD OF: 
That we support a wide and diverse range of people in need with life changing counselling and psychotherapy. Last year we supported over 600 people with support.
That we work with members of the community to improve our connections, networks and relationships, and ultimately improve our service for our beneficiaries.
That we are a diverse and multi-ethnic and multi-lingual team and are representative of the client groups we support.
WHAT WE LOOK FOR IN OUR PEOPLE: 

 

 

 

 

King's Volunteering

volunteer@kcl.ac.uk

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