Project Administrator

We are looking for volunteers who can commit at least 4 hours a week on an ongoing basis.
Full DBS check and travel expenses covered.
Volunteers receive information, advice and training
Weekly meetings are held on Saturday for 1 hour

What You'll Do: 

The role as a Project Administrator

- Working in a team with other volunteers who provide support with housing, benefits, immigration, welfare, health, wellbeing, training, personal and professional development and other areas of challenge that clients might be facing.

-  Assisting with the delivery of an effective point of contact customer support service ensuring resolution of enquiries, complaints and requests for services at the earliest possible opportunity.

-   Providing information on services and assistance, basic advice and signposting to other sources of help.

-   Being aware of the impact information or advice provided can have on the wellbeing of members in difficulty.

-   Developing and maintaining an efficient casework filing and retrieval system.

-   Maintaining the evidencing systems for the team, complying with the requirements of the funders.

-   An understanding that we are all learning and the flexibility to take on new learning are essential skills for the role as well.

-  This role will be home based. 

What You'll Learn: 

kills you will gain:

​​- Add new clients to the project database and spreadsheet.

-   Assign clients to volunteers.

-   Keep track of unresponsive clients & ensure the database is kept up-to-date.

-   Update the volunteers’ list with essential information.

   -  Maintain the upkeep of the Back 2 Work  library and project          


-   Take meeting minutes.

-   Assist in ad hoc projects / Providing general Administrative and Project Support.

What We're Looking For: 

Skills we are looking for

-  We are looking for candidates who have a can-do attitude and are keen to proactively get involved in the community. 

-  Works in an inclusive way

-  Embraces our culture and values

-  Puts those we serve at the heart of everything we do

-  Can consistently deliver high quality services to support our communities and beneficiaries

efficient, hardworking

-  IT Literate/ Strong Administrative and Organizational Skills

- We work with a large number of people from Latin American communities and are particularly keen to hear from volunteers who speak Spanish

Mental Health
United Kingdom
Skills you will develop: 
Data Management
Digital Literacy

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