Project Administrator

We are looking for volunteers who can commit at least 4 hours a week on an ongoing basis.
Full DBS check and travel expenses covered.
Volunteers receive information, advice and training
Weekly meetings are held on Saturday for 1 hour

What You'll Do: 

The role as a Project Administrator

- Working in a team with other volunteers who provide support with housing, benefits, immigration, welfare, health, wellbeing, training, personal and professional development and other areas of challenge that clients might be facing.

-  Assisting with the delivery of an effective point of contact customer support service ensuring resolution of enquiries, complaints and requests for services at the earliest possible opportunity.

-   Providing information on services and assistance, basic advice and signposting to other sources of help.

-   Being aware of the impact information or advice provided can have on the wellbeing of members in difficulty.

-   Developing and maintaining an efficient casework filing and retrieval system.

-   Maintaining the evidencing systems for the team, complying with the requirements of the funders.

-   An understanding that we are all learning and the flexibility to take on new learning are essential skills for the role as well.

-  This role will be home based. 

What You'll Learn: 

kills you will gain:

​​- Add new clients to the project database and spreadsheet.

-   Assign clients to volunteers.

-   Keep track of unresponsive clients & ensure the database is kept up-to-date.

-   Update the volunteers’ list with essential information.

   -  Maintain the upkeep of the Back 2 Work  library and project          

          resources.

-   Take meeting minutes.

-   Assist in ad hoc projects / Providing general Administrative and Project Support.

What We're Looking For: 

Skills we are looking for

-  We are looking for candidates who have a can-do attitude and are keen to proactively get involved in the community. 

-  Works in an inclusive way

-  Embraces our culture and values

-  Puts those we serve at the heart of everything we do

-  Can consistently deliver high quality services to support our communities and beneficiaries

efficient, hardworking

-  IT Literate/ Strong Administrative and Organizational Skills

- We work with a large number of people from Latin American communities and are particularly keen to hear from volunteers who speak Spanish

Summary
Volunteering
Volunteer
Homelessness
Mental Health
Poverty
United Kingdom
Skills you will develop: 
Research
Data Management
Digital Literacy

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