Youth Casework Support

What You'll Do: 

We are looking for committed volunteers to support young people with a variety of different problems.  This could be for example looking for and enrolling on educational courses, finding paid work, finding leisure activities, resolving housing problems, obtaining medical help, or liaising with solicitors or other professionals. It also might involve accompanying the young person to attend important appointments and interviews and access positive activities.  

What You'll Learn: 

All new volunteers will receive induction training. Volunteers are offered regular appraisals which identify their training and development needs.  In-house and external training is provided as appropriate. This will not be extensive, but will provide a grounding required for the role. However, we aim to constantly develop our volunteers by providing them with new, interesting and challenging work.  


What We're Looking For: 

Volunteers must have excellent listening and written/verbal communication skills. They must be reliable, motivated, resourceful, friendly, and committed to the wellbeing of refugee and asylum-seeking young people. 


  • Commitment to the wellbeing and development of young people 
  • Empathetic to the needs of refugees and asylum seekers 
  • Excellent written and verbal communication  
  • Good listener 
  • Approachable and friendly 
  • Motivated and Resourceful 
  • Punctual and Reliable 
  • Previous experience with casework support (desirable but not essential) 
  • Experience of working with young people (desirable but not essential) 
  • Additional languages relevant to the client group (desirable but not essential) 


We particularly welcome volunteers with lived experience of the care and / or immigration system.  


Young People
United Kingdom
26 Weeks Minimum
4 Hours / Week
Skills you will develop: 
Active listening
Over 18 years old
Phone Interview

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