You will volunteer as part of a team of volunteers, supervised by one of our chefs. Duties include serving hot food, serving tea/coffee, making up cutlery wraps, filling condiment caddies, washing up and clearing down at the end of service.
Main duties:
- Serving hot and cold food from service counter to clients
- Preparing tea and coffee
- Pot washing service chaffing trays by hand (they don’t fit in the dishwasher)
- Loading dishwasher trays with plates, cutlery etc and operating the dishwasher
- Cleaning and sanitizing tables in the dining room and work surfaces in the kitchen
- Putting clean dishes/pots/cutlery away
- Contributing to an effective working environment in the kitchen
- Engaging with clients and contributing to a welcoming environment
It is our mission to prevent and end homelessness in London, acting with compassion and urgency. Volunteers are essential to The Passage and our success. Our team of volunteers add tremendous value to our services, from serving food and driving, to providing complementary therapies and facilitating English conversation classes. By joining us and offering your time to support us, you help us continue to bring these vital services to those in need.
You will receive full support from the volunteer supervisor and coordinator throughout your time with us.
As a volunteer you will benefit from:
- Training in Level One Food Safety & Hygiene
- Kitchen specific induction on your first day
- Supervision from Chef
- Induction and training including introduction to homelessness, personal & professional boundaries and equality, diversity & inclusion
- Learning more about homelessness and the challenges faced by people using our services
- Flexibility of shift times and a wide variety of roles
- Travel expenses reimbursed
- Aged 18 or over – essential
- Lift and carry large service dishes
- Lift dishwasher trays in and out of the machine
- Ability to work as part of a team and work independently as required, assisting staff and other volunteers as required
- Commitment and understanding of the importance of providing a reliable service and following our absence reporting procedure
- Ability to work within required Health and Safety and Food Hygiene procedures
- Wear personal protective equipment
- Must be willing to undertake a Basic Food Hygiene course
- Adaptable, ability to do what needs need doing and switch between duties
- A positive and cheery approach to customer service and be able to demonstrate an inclusive and non-judgemental attitude towards clients, volunteers and staff
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