As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre.
As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment.
It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path.
You'll gain a lot of experience with delaing with patient enquiries, how to problem-solve and gain confidence through communicating.
If volunteering on site you'll be able to get experience of a hospital setting.
We are looking for patient, calm and empathetic volunteers who are willing to support our patients.
Similar Opportunities
This opportunity is currently at full capacity. If you'd like to join the waiting list, please complete an application form, and we will reach out if any volunteer spots become available.
Qisetna was created in 2013 as a volunteer-led organisation based in London. Inspired by a culture of intergenerational collaboration, we are a growing community of creatives, writers, a socially engaged artists advocating for a fair society.
