As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre.
As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment.
It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path.
You'll gain a lot of experience with delaing with patient enquiries, how to problem-solve and gain confidence through communicating.
If volunteering on site you'll be able to get experience of a hospital setting.
We are looking for patient, calm and empathetic volunteers who are willing to support our patients.
Similar Opportunities
Your role is to provide support on the GEMS programme, which provides after-school clubs for girls aged 5-18. On the Reading Club is engage the girls in learning to read.
Your role is to provide support on the GEMS programme, which provides after-school clubs for girls aged 5-18. On the Study Room Club is engage the girls helping them while they do their homework and have some fun activities like colouring.
Your role is to provide support on the GEMS programme, which provides after-school clubs for girls aged 5-18. On the Science Club is engage the girls in learning while having fun.
