As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre.
As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment.
It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path.
You'll gain a lot of experience with delaing with patient enquiries, how to problem-solve and gain confidence through communicating.
If volunteering on site you'll be able to get experience of a hospital setting.
We are looking for patient, calm and empathetic volunteers who are willing to support our patients.
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