As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre.
As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment.
It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path.
You'll gain a lot of experience with delaing with patient enquiries, how to problem-solve and gain confidence through communicating.
If volunteering on site you'll be able to get experience of a hospital setting.
We are looking for patient, calm and empathetic volunteers who are willing to support our patients.
Similar Opportunities
We are looking for friendly and supportive volunteers who can come along and join in our weekly singing group, and support the team in providing refreshments and tidying up and help people with disabilities to access these sessions.
Our befriending service will pair service users with volunteers who will talk to them for an hour each week.
Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
