We are seeking a volunteer administrator to support our community-focused mental health charity, located in the heart of London - 1 day a week, or for 2 half days.
- Assist with answering enquiries by phone, letter or in person from clients, counsellors, supervisors, referrers.
- Updating WCC’s Lamplight database, including adding new referrals and entering assessment and attendance data and PHQ9/GAD7 scores.
- Assist with ensuring the smooth running of WCC, e.g. supplying counsellors with relevant paperwork; ensuring that supplies of stationery, refreshments, stamps, keys are maintained.
- Other administrative tasks including filing, scanning and shredding.
- Depending on the skills and experience of the volunteer there is also the possibility of supporting the social media and communications of the charity.
- You will be supporting the smooth operation of all administration systems, enabling WCC to function efficiently and professionally for the benefit of all clients, staff, trainees on placement and sessional counsellors using WCC services.
- You will play a vital supporting role as part of a small, dynamic and dedicated team working to provide life changing mental health support to London's most vulnerable and in need.
- You will be able to contribute their unique skills and experience, where possible, to develop and enrich the organisation and its operations.
- You will learn how a small but motivated and effective charity works to support its service users. You will understand important process and operations within an organisation.
- You will be able to learn key administrative and communication skills which will be valuable for the rest of your working life.
- A friendly, dynamic, quick-thinking and adaptable indivudual who is happy with to pitch in with the team on different tasks, but also open to sometimes working in a repetitive manner on certain important tasks.
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